Go Back   ScootDawg Forums > General > Authorized Sponsors > Scrappy Dog Scooters
 
 
Thread Tools Search this Thread Display Modes
Old 02-07-2013, 05:05 AM   #1
rickmain   rickmain is offline
 
Join Date: Jan 2010
Location: Las Vegas, NV
Posts: 10
Promotions

ScrappyDogScooters.com is having a promotional for free shipping on it's already lowest prices anywhere to anyone that likes and follows us on Facebook and/or posts a video on YouTube install Scrappy parts.
__________________

Like us on facebook or post a video on YouTube and get free shipping



Login or Register to Remove Ads
 
Old 02-08-2013, 02:38 PM   #2
Admin   Admin is offline
 
Join Date: Apr 2011
Location: NY
Posts: 989
Great deal!
 
Old 02-26-2013, 06:21 PM   #3
bloodymomo   bloodymomo is offline
 
bloodymomo's Avatar
 
Join Date: Aug 2012
Location: Muskegon, MI
Posts: 97
Wish I woulda waited to order now.. o well, great quality products I can't complain about!!



Login or Register to Remove Ads
 
Old 04-14-2013, 11:37 PM   #4
DW   DW is offline
 
DW's Avatar
 
Join Date: Mar 2013
Location: Spokane Valley WA
Posts: 41
I for one won't be ordering from them again. Sent me the wrong part twice and now won't even answer an email. Product descriptions are poor and any savings will soon be eaten up by restocking fees and shipping.
 
Old 04-23-2013, 10:56 AM   #5
rickmain   rickmain is offline
 
Join Date: Jan 2010
Location: Las Vegas, NV
Posts: 10
Have you tried contacting them directly at service@scrappydogscooters.com or 702-689-9266? Shelly or Osa always answers the phone and returns every email.
__________________

Like us on facebook or post a video on YouTube and get free shipping



Login or Register to Remove Ads
 
Old 04-24-2013, 11:32 PM   #6
millsc   millsc is offline
 
millsc's Avatar
 
Join Date: May 2012
Location: missouri
Posts: 164
scrappys has good parts, every part ive got has been quality i get most my stuff there and my scoots run like a beast, will continue to buy from there good parts at a great price
__________________
B.A.M.F. tapout scoot
24mm carb 150cc intake
performance exhaust A9 cam
hoca big valve head 16/50 gears
9.25 gram dr pulley sliders koso variator 1.5k torque spring
orange coil orange unlimted cdi
uni filter
gates premium belt
2012 taotao vip cy50a scrappys 110cc big bore kit 52mm "88cc"
100 main jet 38 idle iridium plug custom paint, leds and decals alarm system
naraku hd crankshaft
 
Old 04-25-2013, 03:20 PM   #7
Guest_2   Guest_2 is offline
 
Guest_2's Avatar
 
Join Date: Jul 2008
Posts: 79
Scrappy has always sent me the right parts the first time and never an issue.
 
Old 04-26-2013, 06:25 PM   #8
4getful2   4getful2 is offline
 
4getful2's Avatar
 
Join Date: Mar 2013
Location: illinois
Posts: 65
They should be all moved and settled in their new warehouse by now. Call and talk to Osa.
 
Old 04-26-2013, 07:13 PM   #9
larrball   larrball is offline
 
larrball's Avatar
 
Join Date: Mar 2010
Location: Columbia Mo.
Posts: 132
Just my .02 soapbox,

You need to understand that all this what not, bad scrappy posts are not all rick's fault.
The parts they sell are cheep in price, shipping is timely and for the most work.
Now I've ordered from them many times, had bad/missing parts just like you would expect from a high output parts house.
But it was always made right one way or another.
You know, if you want it right-- pick up the phone and order have your part numbers together and confirm,over the phone.

Communication is key and lack of it is 75% of the problem and this goes to the other end as well-- the part's picker/packer's 'Attention' to detail not just the invoice # and parts for that invoice but what is inside the box.

Now give me back my .02 and i'll get off the soapbox.
__________________
Take the day off to ride.
--------------------------

--------------------------
2009 Jonway 50 4t
 
Old 04-27-2013, 04:57 PM   #10
DW   DW is offline
 
DW's Avatar
 
Join Date: Mar 2013
Location: Spokane Valley WA
Posts: 41
I could understand it happening once in a while. But I have ordered from them three times without any successful fit. The first time was a pair of mirrors, ordered from the site. The description had no dimensions and when they arrived, I found them to be useless because of their small size. I mounted them on my scoot and all I could see through them was the back of my hand. One could gather from the description that they are a fairly universal fit. (The retro style mirror). I really can't see them working on any bike unless they were somehow mounted on the ends of the hand grips. Due to the reasons stated above I asked for a full refund including shipping, the reply was "reimbursement of the part value only -restocking fee", which would have only been a few bucks after shipping. Not worth the bother.

Second time I ordered the performance intake. Had I known from the product description that it was longer than the original or may not fit some models I would have ordered the original replacement part. Sent it back, waited a full week after they received it expecting some sort of notification that they received the part. I then sent an e-mail asking for further instructions on the return. Three days later I received a reply stating that I would need to call as all returns are done over the phone. Don't remember seeing that anywhere on the site or in the e-mails.

So I called, spoke to Rick, told him about the return, and asked him to send the original equipment intake for the 150cc with two vacuum ports and use the remaining funds for some of his fuel line and shipping. He stated that he would send them out that day. BTW he seems like a nice guy. I got the package four days later and they had sent me the intake for the 50cc and the fuel line fits so loose on all the nipples I am afraid to use it.

So, I am into this simple intake replacement for $30 with no usable parts, 30 days later. Plus an additional $15 to get the right part from another site.

Understand that this is by no means a personal attack on the company or it's people or partnerships. Rick seems like a standup guy the way he helps people out with troubleshooting and such here. It simply isn't feasible for me to spend any more time or money at this point.
I am simply stating my personal experience.
 
Old 04-28-2013, 11:22 AM   #11
jeepsteve92xj   jeepsteve92xj is offline
 
Join Date: May 2010
Location: Brookfield, WI
Posts: 37
better descriptions and more pictures of items could be a help.
I keep looking at the "16 wheel parts. After I read the description many times, I wonder if it is or is not for my motor.
I emailed and asked about the operation of a brake switch and got a reply that he/they would check and get back to me. That was more than a year ago.
I emailed and asked about an exhaust for the the 59mm Big Bore Kit and 4-Valve performance head on the BN157QMJ page, and the answer was:

"There are no performance parts available for the BN157QMJ engine thhat I am aware of."

I look, but the confusion has me shopping elsewhere.
__________________
Xingyue ITA 150.
H4 45/45 modified headlight.
stock XXgr rollers.
139db horn,
6000+ miles,
jets: 35 and a 107.
Manual fuel valve.
pics of my Xingyue and Znen:
http://s235.beta.photobucket.com/use...ibrary/scooter
 
Old 02-16-2014, 11:28 PM   #12
mmsscooters   mmsscooters is offline
 
mmsscooters's Avatar
 
Join Date: Feb 2014
Location: las vegas
Posts: 100
If you order a part they send you what you ordered, scrappy goes out of their way to make sure you get the right part. My scooter store is a few doors down from them, they frequently call me or have me come over to make sure people are getting what they need. Sometimes mistakes are made but they make it right. If they do not respond to you quickly it is because they are in the phone or email answering hundreds of questions from customers. They aren't a tech hotline but I've seen them spend forever on the phone trying to answer difficult questions. I know their parts really well so if you have a question about something fitting or working they they can't answer feel free to pm be and I will help
 
 

Tags
139qmb parts, gy6 performance parts, scooter parts, taotao parts

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 11:01 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.