|
06-26-2014, 01:14 PM | #1 | |
Join Date: Sep 2013
Location: High Wycombe, UK
Posts: 4
|
Void Warrenty
Hi everyone,
I bought a Direct Bikes scooter in September last year, and it has started to develop problems. The spark plugs and the cable are very warn and there are several other problems eg. balance off, stalling, not starting. I have emailed them regarding the warranty (it is advertised as a 1 year unlimited mileage warranty) and they have said that it is invalid as the servicing has not been carried out at required intervals. This is the email I received from them: Quote:
Please advise me the best course of action as I'm not sure if I can afford all the repairs and replacements required. Thank you, Alex |
|
06-27-2014, 01:05 PM | #2 |
Join Date: Aug 2013
Location: N Carolina
Posts: 453
|
I don't about UK laws, but I do know that the online chinese scooter site I've been on have a statement that the warranty will be voided if PDI and service is not done by a qualified service shop (Or something like that).
Most of us just suck it up and learn by doing it ourselves. |
06-28-2014, 09:46 AM | #3 |
Join Date: May 2008
Location: Arlington, MA
Posts: 137
|
My understadnding with China scoots is that the warranty is useless. LIke gimpdog said they'll put in language that makes it easy for them to deny a claim. If you own one you're going to have to become somewhat mechanical so you can keep it running, unless there's an actual dealer in your neighborhood that will work on it.
|
Thread Tools | Search this Thread |
Display Modes | |
|
|