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DW · 04-27-2013, 04:57 PM

I could understand it happening once in a while. But I have ordered from them three times without any successful fit. The first time was a pair of mirrors, ordered from the site. The description had no dimensions and when they arrived, I found them to be useless because of their small size. I mounted them on my scoot and all I could see through them was the back of my hand. One could gather from the description that they are a fairly universal fit. (The retro style mirror). I really can't see them working on any bike unless they were somehow mounted on the ends of the hand grips. Due to the reasons stated above I asked for a full refund including shipping, the reply was "reimbursement of the part value only -restocking fee", which would have only been a few bucks after shipping. Not worth the bother.

Second time I ordered the performance intake. Had I known from the product description that it was longer than the original or may not fit some models I would have ordered the original replacement part. Sent it back, waited a full week after they received it expecting some sort of notification that they received the part. I then sent an e-mail asking for further instructions on the return. Three days later I received a reply stating that I would need to call as all returns are done over the phone. Don't remember seeing that anywhere on the site or in the e-mails.

So I called, spoke to Rick, told him about the return, and asked him to send the original equipment intake for the 150cc with two vacuum ports and use the remaining funds for some of his fuel line and shipping. He stated that he would send them out that day. BTW he seems like a nice guy. I got the package four days later and they had sent me the intake for the 50cc and the fuel line fits so loose on all the nipples I am afraid to use it.

So, I am into this simple intake replacement for $30 with no usable parts, 30 days later. Plus an additional $15 to get the right part from another site.

Understand that this is by no means a personal attack on the company or it's people or partnerships. Rick seems like a standup guy the way he helps people out with troubleshooting and such here. It simply isn't feasible for me to spend any more time or money at this point.
I am simply stating my personal experience.

04-27-2013, 04:57 PM	#10
DW Join Date: Mar 2013 Location: Spokane Valley WA Posts: 41	I could understand it happening once in a while. But I have ordered from them three times without any successful fit. The first time was a pair of mirrors, ordered from the site. The description had no dimensions and when they arrived, I found them to be useless because of their small size. I mounted them on my scoot and all I could see through them was the back of my hand. One could gather from the description that they are a fairly universal fit. (The retro style mirror). I really can't see them working on any bike unless they were somehow mounted on the ends of the hand grips. Due to the reasons stated above I asked for a full refund including shipping, the reply was "reimbursement of the part value only -restocking fee", which would have only been a few bucks after shipping. Not worth the bother. Second time I ordered the performance intake. Had I known from the product description that it was longer than the original or may not fit some models I would have ordered the original replacement part. Sent it back, waited a full week after they received it expecting some sort of notification that they received the part. I then sent an e-mail asking for further instructions on the return. Three days later I received a reply stating that I would need to call as all returns are done over the phone. Don't remember seeing that anywhere on the site or in the e-mails. So I called, spoke to Rick, told him about the return, and asked him to send the original equipment intake for the 150cc with two vacuum ports and use the remaining funds for some of his fuel line and shipping. He stated that he would send them out that day. BTW he seems like a nice guy. I got the package four days later and they had sent me the intake for the 50cc and the fuel line fits so loose on all the nipples I am afraid to use it. So, I am into this simple intake replacement for $30 with no usable parts, 30 days later. Plus an additional $15 to get the right part from another site. Understand that this is by no means a personal attack on the company or it's people or partnerships. Rick seems like a standup guy the way he helps people out with troubleshooting and such here. It simply isn't feasible for me to spend any more time or money at this point. I am simply stating my personal experience.
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