I too had a failure to start, after it stranded me on the side of the road miles from home. I spent an entire day trying to get the issue resolved and nuthin I tried worked. I correctly diagnosed that there was an issue with the stator. But I took it to the dealer to have that sorted out. Just got the scooter in February and the engine has a 1 year warranty but some how they want even more than $200 to fix it. I will have them fully explain themselves before I give in.